Joe Mamma's "Warranty service" is what you need to keep your bike rolling safely and smoothly. We've got one of the fastest turn around times in Ottawa (2 days - peak season*) and an experienced team working on your ride. We do all our tune-ups by appointment!
Warranty service Includes:
Full Safety Inspection
Drive Train Lubrication
Minor Wheel Truing
Tire Pressure Adjustment
*installation of parts is extra and based on the parts required
Call ahead at 613-564-0459 or email if you have questions or special requests
FINE PRINT - 2 days - providing we don't find any additional issues that need addressing - in which case we'll call you to approve any additional parts and labour required
To be eligible for rescheduling we require 48hrs notice.
Appointments can be rescheduled with 48 hours notice. No-shows or cancellation without notice, will result in a forfeit of your deposit.
We do our best to have your bike back to you within 24 to 48 hours, however some bikes require additional attention or parts. We want your bike to be in optimal condition when it's returned to you. You will be called or emailed when your ride is ready for pickup.
We will not do any work beyond the scope of the tune-up, or install any additional parts without your express approval. You will be contacted for approval before we proceed (please look out for calls or emails from our service team).
You can book a tune-up appointment and in the notes section indicate what service or parts installation your bike requires. Your bill will be adjusted accordingly.
*Call or email ahead if you would like further information on our shop rates
**PLEASE NOTE WE CANNOT SERVICE E-BIKES FROM OTHER RETAILERS**
E-bike service requires proprietary parts and specialized training, we are only able to service E-Bikes from Joe Mamma Cycles. For service of your E-bike we recommend you contact your E-bike retailer or manufacturer.